VoIP Service Pricing and How VoIP Enrich is billed

Businesses using our cost-effective voice over IP system can check their call costs with the User Portal. VoIP Enrich customers monthly rental VoIP service pricing is charged in advance and all chargeable calls are billed in arrears in a single invoice.

What is an Voice Over IP System "on-net" call?

Calls from a VoIP Enrich account to any other VoIP users on CCS Leeds voice ove IP system are classified as 'on-net' calls. Our VoIP service pricing on all on-net calls are free of charge. CCS Leeds does not limit the number of on-net calls that customers can make per account.

What is an "off-net" call?

Calls to any numbers outside CCS Leeds voice over IP system are classified as 'off-net' calls. For example, calls to PSTN numbers, calls to mobile numbers or calls to other VoIP providers VoIP telephone numbers.

  Off-net calls are chargeable. The VoIP service pricing to each different destination can be found in the Tariff. Off-net calls are charged on a per second basis and are rounded up to the nearest penny.